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See this story at BxTimes.com. By Jaime Williams Bronx Times Efforts this spring by local officials and the New York State Association of Nurses to draw attention to the issue of overcrowding at the Emergency Department of Weiler Hospital at the Montefiore...

I get this question almost every day. So listen up, because this applies to you and it’s killing your new patient flow. In this episode of ask Tristan, James asks me “Tristan – my analytics says that I’m getting heaps of traffic from my online pay...

Unlike a yellow page ad or more traditional forms of marketing in which you trade money for exposure, a website is different. Many tasks can be outsourced to others (the basis of our website service). There are other aspects of a practice website which...

Do you ever find yourself wondering why your practice building efforts aren’t working or the growth isn’t going as fast as you want it to?   Or maybe patients have stopped coming in as often as they used to.  There are three things that I believe to...

New Design Strategy Creates 'Offstage' Area for Medical Staff Dr. Angela Lim discusses the patient experience with Lori Toliver Cawley. It's called the patient visit of the future, and it's popping up in medical offices throughout the NorthBay Healthcare...