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Desert Schools Federal Credit Union CEO Susan Frank has announced the end of a 25-year career with Arizona’s largest credit union today; one that has included countless accolades, awards and the utmost respect of a community. Frank’s career began with...

CEO, CFO, president, vice president. These are all just titles. Yes, the job responsibilities may be more far-reaching than others, but no one person in an organization is better than another. All team members can contribute and positively affect the...

  Huffington Post, 1/14/14 "The rise of the anchor institution: Setting standards for success" by Aaron Bartley In urban development circles, strategies that leverage the staying power and scale of anchor institutions -- universities, hospitals...

In more than 30 years in politics, Bobby Starr had never seen anything like it. The Vermont state senator, a Democrat, represents a remote, rural district on the Canadian border. For the past couple of years, everywhere he went, everyone from villagers...

CCNG is proud to share news of two upcoming Customer Experience and Engagement regional events hosted by CCNG members in Columbus, OH and Dallas, TX. Each regional event highlights unique approaches and keys to running successful customer support operations...