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Next week’s NRF Big Show features several sessions focused on the idea of being “customer centric.” If you’re like me, you roll your eyes a bit every time you hear that phrase, mainly because many organizations, despite the best intentions, are only...

NEW YORK CITY – The NRF Foundation announced today that it has brought together dozens of retailers and nonprofits to launch RISE Up (Retail Industry Skills & Education), a groundbreaking new training and credentialing initiative designed by the...

Bigger than ever, the 2017 National Retail Federation (NRF) Annual Big Show will feature more than 300 speakers delivering more than 55 breakout sessions and 11 keynotes on six different featured stages. We know it’s an overwhelming event because we...

The National Retail Foundation's Big Show is named so for a reason — it’s a big deal. On January 15 and 16, more than 30,000 retail and technology leaders will descend upon the Javits Center in New York to hear from industry leaders as they discuss trends...

Touch screen kiosks and tablets are so yesterday! Retailers are now testing many new technologies to enhance customer experience in-store, improve customer service, take advantage of mobile consumers and promote the retailers omnichannel presence. Some...