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There is nothing more impactful than well represented data on a trend chart, but below is whats going on around 3 major SaaS power houses. Zoho CRM 2016 is now available. Zoho unveiled the new edition of its Zoho CRM. The greatest liberate ever brings...

Applications are fashionable and Salesforce wants to make sure to attract enough developers next month to their San Francisco conference. As part of its Dreamforce 2013 conference, the CRM and cloud computing provider is holding a Salesforce development...

Let There Be Lightning!—Now Anyone Can Build and Customize Modern Apps Lightning creates a new continuum for app development, enabling companies to harness all the experts across their organization—from coders and admins to business analysts and power...

By Greg Beato In office buildings all over San Francisco these days, the conference rooms are filled with technology-minded twenty-somethings who harbor plans to take over the world. So it is on a recent morning at One California, the global headquarters...

Introduction to Social CRM It must be a dream of any customer-centric company to have a magic crystal ball that helps predict the changes in customer behavior and expectations. In reality, it is quite a challenge to predict where, when, and how these...