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What if I told you 26 women in 2017 are the CEOs of major American corporations controlling more than $1 trillion in market cap? What would you think? Once a year, I’m enthralled by the release of Fortune’s 50 Most Powerful Women list. It’s a beautiful...

Customer Service Week is a time to honor, appreciate and build trust with your customers Break out the helium balloons and colorful streamers. Don’t forget the boisterous noisemakers and creative party favors! While anytime is a good one to recognize...

Companies that value culture as much as profit motive will always grow both in tandem The conference room at the end of our hall here in the FPG office has five words in large block letters across the top of the wall opposite the entry door. They stand...

Danger is a constant in life, but leaders set the tone in providing a circle of safety in the workplace At their best, companies provide their employees a safe haven from the dangers that would rob us of our success. This all starts with great leaders...

People talk about being loyal to their company, but what does that mean? Or what should it mean? Loyal to the brand? Loyal to their boss? Loyal to their colleagues? Each of those things are important, but I believe there’s a hierarchy of loyalty and...