Dmsguild.com

Before you can manage your customer relationships, you must first build them. So much business happens online that you don’t always meet customers face to face. One thing that hasn’t changed in the Internet age is that people prefer to do business with...

Earlier this month I mentioned that a number of people were seeing issues with multiple links in emails being clicked by Barracuda filters. I invited readers to contact me and provide me with any information or evidence they had. Not only did a number...

We’re not going to name names, but we know of a prankster who signs his friends up for all manner of email newsletters that they’d never want to receive. Sometimes, that prank doesn’t work, if email sign-ups require double opt-in (such as clicking on...

Google is adding an unsubscribe button that automatically appears at the top of emails. This doesn’t mean you’ve got to stop sending emails, or you’re banned from contacting your customers in this way.

Wanna test your luck? Be sure to enter all of these sweepstakes and instant win games that are listed below (AND there are a LOT!). If you don’t enter, you can’t win! :) Through June 29th, head on over here to enter the Post-It Organization...