Community-roundtable.com

Tweet When Jim and I started The Community Roundtable three years ago, we knew community professionals needed support and we knew the market needed more information about what community management was. We felt like it should come from a neutral source...

The Challenge for Communities Now Is to Demonstrate Viable Business Value Companies are seizing the opportunity to use online communities to drive innovation and collaboration, but now must translate that engagement into real business value, according...

For those of you who don’t know, today is international Community Manager Appreciation Day. That means we’re celebrating the hard work of community builders around the world and the movements they’re building. This day began in 2010 after an initiation...

It’s a little hard to believe that it’s been over ten years now since the first early enterprise social networks (ESN) emerged on the market to make their initial forays into our organizations. They showed us then — and I believe even more now today...

Interview with Aetna’s Lauren Vargas Eric Enge and Mark Traphagen of Stone Temple Consulting recently chatted with Lauren Vargas about how she measures and drives social media success at Fortune 50 insurance provider Aetna. Lauren is Head of Social...