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Blog Kayako. Blog Our blog enhances customer support experiences with insights and actionable content for support professionals and small businesses...
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Distribution performs a vital role in the PC and tech retail channel, so it's only right that the PCR Awards 2013 celebrate the best players in the field. All you have to do is lobby PCR editor Helen.French@intentmedia.co.uk with a few paragraphs on...
As the world watched the outcome of the Apollo space missions, crowded around televisions and radios, the heroes of NASA – the controllers and support teams inside Mission Control – ... Continue reading >>
Performance Testing Your Force.com Application One advantage of the Force.com platform is that it allows you to develop applications quickly and easily using both standard and custom features, such as custom Visualforce pages and Apex classes. But...
I am posting this on all the major websites selling your products online and the Better Business Bureau, Lenovo! Fix my Yoga 13 and stop the bad excuses for not delivering on what you promised. Service tag #8001426742 "I bought the high-end...
TL;DR: PHP is not going to disappear immediately, but its positions are undermined even further by the nascent Node.js. When the Internet exploded in the 2000s, PHP was a thing all the cool kids did. It was extremely revolutionary, because: It was...
SOCRATES Journal is an international, refereed, and indexed scholarly publication focused on public policy, administration, and ph...
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4 Must-Read Stats on the State of Customer Support in 2016 [New Research] — Kayako
Did you know that team size and tenure don’t make a difference in how much a customer support manager will be paid for their work? And, did you know that
Customer Service and Startup Life | Kayako Blog
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