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Today we announced the results of the 2014 Temkin Group CX Vendor Excellence Awards. Once again we had a great group of nominees, making the scoring difficult for the judges. Congratulations to this year’s winners: Allegiance Clarabridge...

“Make your mark in New York and you are a made man.”  –  Mark Twain It’s a funny story…… When I was in college, I was sitting in a bar with a friend and we were looking for a one-hour college course to fit into our schedules. It had to be between ...

Today’s tales from the worlds of economics, politics and the environment — plus added Fukusihmapocalypse Now! — opens with hope for modest relief for some via the Guardian: Sallie Mae and Justice Department in $60m deal over military...

Swapnila Gupta Crowned Kamasutra Miss Maxim 2014 The search for the hottest girl in the country is finally over Winner bags a Bollywood movie and would be featured on Maxim’s cover page Mumbai, November 29, 2013: The hunt for KamaSutra Miss...

Abbreviated Edition "The PD community really is a welcoming and supportive bunch." --Academic James Pamment; image from “epiphenomenal” --How some academics define public Diplomacy QUOTATIONS Quotations on Diplomacy and the Foreign...